Category: Information

Information From MountainHeart

“Every story shared in this newsletter reflects the dedication, compassion, and commitment of MountainHeart employees who work each day to build stronger communities and brighter futures.” 

Welcome to The Heartbeat of the Community

At MountainHeart Community Services, every success story begins with dedicated staff, strong community partnerships, and a shared commitment to improving lives. The Heartbeat of the Community is our staff newsletter created to celebrate the people, programs, and accomplishments that make our mission possible each day. 

Within these pages, you’ll find updates from programs across the agency, employee achievements, community impact stories, special events, and important reminders designed to keep our MountainHeart family informed and connected. From helping families achieve stability through Community Services Block Grant (CSBG) programs to supporting children, strengthening communities, and recognizing outstanding staff members, each edition highlights the meaningful work happening throughout our service area. 

This newsletter also serves as a place to celebrate the successes of our employees and partners whose dedication and compassion make a lasting difference in the lives of the individuals and families we serve. Whether it’s a staff achievement, a community outreach project, or a program milestone, these stories showcase the impact we can make when we work together. 

We invite you to explore the latest edition, stay informed about agency happenings, and take pride in the incredible work being accomplished across MountainHeart Community Services. Together, we continue to strengthen communities, create opportunities, and make a positive difference throughout southern West Virginia. 

Thank you for being the heartbeat of our community. ❤️

About This Newsletter

The Heartbeat of the Community is published to share agency news, employee recognition, program accomplishments, community impact stories, upcoming events, and organizational updates with MountainHeart Community Services staff and stakeholders. New editions will be posted here as they become available. 

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Request for Proposals: 2025 Audit Services

MountainHeart Community Services, Inc. is now accepting proposals for Financial and Compliance Audit Services for the fiscal year ending December 31, 2025.
Qualified Certified Public Accounting (CPA) firms are invited to review and respond to this Request for Proposals (RFP). This engagement supports MountainHeart’s commitment to transparency, accountability, and responsible stewardship of public and grant funding.
📄 All audit requirements, submission instructions, scope of work, and evaluation criteria are contained in the official RFP packet. Interested firms must download and review the packet for complete details.
Key Dates

Proposal Submission Deadline:
April 30, 2026, by 4:00 p.m.

Anticipated Award Notification:
May 18, 2026

Draft Audit Report Due:
June 15, 2026

Final Audit Reports Due:
June 30, 2026

Late proposals will not be considered.
About MountainHeart Community Services
MountainHeart Community Services, Inc. is a nonprofit, 501(c)(3) community action agency providing a wide range of human services across multiple regions of West Virginia, including early childhood education, healthcare supports, housing programs, and energy assistance.
How to Participate
All interested firms must submit proposals in accordance with the instructions outlined in the RFP packet. The packet includes:

  • Detailed scope of required audit services
  • Proposal submission and formatting requirements
  • Required qualifications and experience
  • Evaluation and selection process
  • Contract terms and timelines

📥 Download the 2025 Audit RFP Packet

 

Download RFP

 

Questions regarding the RFP should be directed to the contact identified in the packet.

MountainHeart Community Services, Inc. reserves the right to accept or reject any or all proposals and encourages qualified firms with nonprofit and governmental audit experience to review the packet and submit a response.

 

 

 

 

Audit RFP Image

 

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At MountainHeart Community Services, Inc., we believe in creating pathways to prosperity for hardworking individuals and families across West Virginia. As a proud Community Action Agency (CAA), our mission is to help people achieve long-term self-sufficiency by equipping them with the tools and support they need to succeed in the middle class.

Making a Difference Across 30 Counties

In the past year, MountainHeart has touched the lives of more than 15,000 West Virginians through programs funded by the Community Services Block Grant (CSBG) and strengthened by partnerships with local, state, and private organizations. These investments allow us to provide tailored, high-impact services that meet the unique needs of our communities.

Our 2023–2024 results show the depth of this impact:

  • 7,954 children received support and developmental services.

  • 4,242 employed individuals gained stability and resources to thrive.

  • 1,445 seniors were assisted in maintaining independence and well-being.

  • 39 unemployed adults obtained employment paying up to a living wage.

  • 346 individuals maintained employment thanks to our support services.

Investing in Communities

By leveraging $228,422 in CSBG funding, MountainHeart generated over $18.6 million in opportunities for West Virginia families. This was made possible through strong partnerships with the private sector, local resources, and state government programs. Every dollar invested creates measurable returns in education, employment, housing, and community resilience.

Real Stories of Impact

Behind every number is a story of transformation. One parent shared:

“Both of my children needed Birth to Three. Each experience was fantastic! Sam Modley and Megan Morgan were nothing short of amazing… They immediately recognized my children’s struggles and came up with a game plan. Each month the milestones were met with dedication and love. I highly recommend any parent with children with delays to get involved.” – Vanessa Fox

Stories like this remind us why our work matters and inspire us to continue building stronger communities.

Building a Stronger West Virginia

From helping children reach developmental milestones, to securing affordable housing, to ensuring seniors live independently, MountainHeart’s programs foster resilience and create opportunity. We are committed to providing innovative, accountable, and responsive services that empower families for lasting success.

Together, we can strengthen economic mobility and prosperity for West Virginia.

 

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Father and Daughter Image

“ParentGuidance.org empowers families by providing free access to professional coaching, educational tools, and emotional support—helping parents navigate mental health challenges and build stronger connections with their children. This program is more than a service; it’s a lifeline for families across West Virginia.”
— Cook Center for Human Connection

free mental health and wellness coaching

Families across West Virginia now have access to free mental health and wellness coaching, thanks to a partnership between the West Virginia Department of Education and the Cook Center for Human Connection.

ParentGuidance.org offers confidential, one-on-one coaching sessions led by trained professionals using proven methods like cognitive behavioral therapy. These virtual sessions are tailored to fit busy schedules and can be a lifeline for parents and caregivers facing challenges such as:

  • Limited access to therapy or mental health services

  • Concerns about stigma or judgment

  • Navigating behavioral or emotional concerns with their children

In addition to coaching, ParentGuidance.org offers a library of on-demand video courses, expert Q&A through the “Ask a Therapist” feature, and live mental health series for families and educators. Everything is provided at no cost.

This initiative is more than a resource—it’s a movement to support mental health in every home and school.

📝 Download the resources below to learn more and get started:

🌐 Visit ParentGuidance.org to sign up and take the first step toward a healthier, more connected family.

 

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Disaster Assistance Flyer

Disasters strike

When disaster strikes, quick access to assistance is crucial. FEMA (Federal Emergency Management Agency) provides disaster aid to those affected, helping individuals and families recover. If you need assistance, here’s what you need to know about applying.

How to Apply for FEMA Assistance

You can apply in two ways:

  1. By Phone – Call 1-800-621-3362 (or use 711/Video Relay Service for accessibility).
  2. Online – Visit DisasterAssistance.gov for online registration and resources.
  3. In Person – Apply at the local Courthouse (Monday-Saturday, 8 AM – 6 PM; closed on Sundays).

For additional state help, dial 211.

Information You’ll Need to Apply

To ensure a smooth application process, have the following details ready:

  • Your address and zip code
  • The condition of your damaged home
  • Insurance information (if applicable)
  • Social Security number
  • A contact phone number
  • A mailing or email address for notifications

Direct Deposit for Faster Assistance

FEMA can send disaster assistance funds directly to your bank account. Be sure to provide your:

  • Bank account type
  • Account number
  • Routing number

Stay Updated on Your Application

After applying, you will receive a FEMA registration number. Keep this number handy for future inquiries or updates on your case.

Get Help Today

Disaster assistance is available to all, regardless of race, color, religion, nationality, sex, age, disability, English proficiency, or economic status. If you or someone you know has been affected by a disaster, don’t hesitate to apply for the help you need.

For more information and to start your application, visit DisasterAssistance.gov today.

 

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