New Quality Improvement Monitoring and Compliance Specialists Announced

Introducing Our New Quality Improvement Monitoring and Compliance Specialists

In April 2025, three new positions were created to enhance oversight of West Virginia’s Tiered Reimbursement/QRIS system. These Quality Improvement Monitoring and Compliance Specialists (QIMCS) are responsible for conducting monitoring and compliance visits in childcare programs participating at the higher quality tier levels. By taking on this responsibility, the QIMCS will allow regional Quality Improvement Specialists (QIS) to focus more on direct program support.

We are excited to share that Kristin Watson and Tanya Winter have stepped into two of these new roles, with a third position to be filled soon. As QIMCS, they will begin conducting monitoring visits and increasing visit frequency, helping to ensure higher quality programs are implementing standards with fidelity.

What Programs Need to Know

Programs must provide full access for monitoring as outlined in the Tiered Reimbursement application.
A copy of your current application and supporting documentation must be kept onsite.
QIMCS will conduct the monitoring visit, but results will be provided to your regional QIS, who will follow up with direct program support and a Quality Improvement Support Plan.
As employees of WVECTCR/RVCDS, the QIMCS will always present proper agency identification when conducting a visit.
You will receive a call to schedule a monitoring visit window, confirm details, and note up to three blackout dates.

Following each visit, the QIS will meet with your program to discuss findings, support improvements, and connect you with training or technical assistance if needed.

For questions, please contact Jaime Price, Tiered Reimbursement/QRIS Coordinator, at 304-637-5560 or Jaime.L.Price@wv.gov.

Kristin